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The issue was successfully resolved and the player received the requested data. The player from Austria had deposited 150 euros via bank transfer and Rapid Transfer. However, Dublinbet requested proof from a Skrill account for withdrawal, which she did not possess. She had provided transfer confirmations for the bank transactions. The issue was resolved after the casino verified her account and initiated the withdrawal.

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To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Alexander Casino. We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. In our comprehensive review of all relevant aspects, Alexander Casino has attained an Above average Safety Index of 7.3.

According to our approximate calculation or collected information, Alexander Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback. Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos.

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Consequently, the Complaints Team had closed the complaint as 'resolved'. There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Player’s withdrawal has been delayed.

• Sadly, our database currently has no user reviews for Alexander Casino.
• The player from Norway has requested a withdrawal prior to submitting this complaint.
• The player was dissatisfied with this response and had demanded immediate intervention.
• The casino had deducted 400 USD from her balance, stating that the maximum withdrawal from a bonus was 100 USD.
• To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process.

Based on the revenues, we consider it to be a small to medium-sized online casino. We currently have 0 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we've given this casino 750 black points in total, out of which 750 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review. As far as we know, no relevant casino blacklists include Alexander Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers.

The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved. The player from Norway tried to request a withdrawal, but the casino accused him of bonus abuse and confiscated all accumulated winnings. It turned out that the wagering requirements for the deposit bonus were not met at the time he requested a withdrawal. The casino restored the confiscated winnings disputed winnings, and the player was provided with a chance to meet the requirements. Casino Guru provides users with a platform to rate and review online casinos, alexandercasino and to share their feedback or experience.

The casino had deducted 400 USD from her balance, stating that the maximum withdrawal from a bonus was 100 USD. The player had received this balance but had contested the unclear terms and conditions. After she submitted her complaint, the casino had contacted her, acknowledging the unclear terms, and had recredited 300 USD to her account. The player had expressed satisfaction with this resolution and had requested the closure of her complaint. The player from Norway had a withdrawal of 1,600 Euro pending from an online casino.

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Discuss anything related to Alexander Casino with other players, share your opinion, or get answers to your questions. Browse all bonuses offered by Alexander Casino, including their no deposit bonus offers and first deposit welcome bonuses. We did not find any unfair or predatory rules in the Terms and Conditions of Alexander Casino during our review.

A player from France is facing a withdrawal issue for a payout due to an unwanted 5 euros bonus, which we canceled after playing a few rounds of roulette. The player later informed us that the casino paid him out, so we closed the complaint as resolved. Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Judging by the responses we have received, we consider the customer support of Alexander Casino to be good. The player from Norway has requested a withdrawal prior to submitting this complaint.

When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly. We have carefully examined and analyzed the Alexander Casino Terms and Conditions as part of our review of Alexander Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory.